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It has been a long and arduous journey for Bozatli Kagit (Bozatli Paper) to become a global brand, but with its “Marmaris” products, it is striving to complete this journey. Bozatl?, which has endeavoured to gain brand recognition in the foreign markets, has established a regular flow of communication through its advertising campaigns. Thinking globally, and acting locally, was transformed into a vision by Bozatl?, and when the company opened up into new markets, all local factors were considered. It followed a local strategy according to the cultural, demographic and socio-economic structure of the region. During the process of industrial development and integration, the pressure of the global market and increasing competition meant that marketing, and becoming a recognised brand, was even more important than before. Due to the economic conditions in Turkey, where operating costs and advertising costs are high, becoming an established brand became a long-term plan. By making use of the opportunities of an economic crisis, the “Marmaris” brand, with its day-to-day revenue, made the company a more profitable one. In the next financial period, with a stabilised economy, Bozatl? will invest more in brand recognition. By providing value-added products for the consumers, Bozatl? puts emphasis on the factors of emotional benefit and social responsibility. The Marmaris brand does not only represent a product and a service, but also a culture and a life style, with status and emotional ties. This is why great care is taken to ensure that the relationship with the consumer is strategic, consistent and fair.
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- To support the generation and development of ideas, and to gain new products in the market, in a way that increases our competitive edge within the market.
- To earn customer loyalty; to strengthen relationships with our existing customers by ensuring customer satisfaction, and delivering, by any means possible, our promises made to customers.
- To offer customer satisfaction during the delivery process; to meet the expectations of the customer regarding the time between the placing of an order and delivery, and to continuously improve the flow of information and goods during this period.
- To be always striving for development; to constantly improve and evaluate the efficiency of our company quality management system.
- Marmaris management team and employees are aware that quality is not gained through individual success but as a result of the combined efforts of all workers, and that this is an attitude towards life.
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